Shipping policy

Last updated: September 24, 2026

At NexaCart NG, we are committed to delivering your order safely and conveniently.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

You will receive an order confirmation after placing your order.

Delivery Times

Estimated delivery times are:

Within major Nigerian cities: 2–5 business days

Other locations in Nigeria: 3–7 business days

Remote areas may require additional delivery time.

Please note that delivery times are estimates and may be affected by circumstances outside our control, such as weather, public holidays, courier delays, or incorrect delivery information.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on your delivery location and the available shipping method.

Delivery Information

Please ensure that your name, phone number, and delivery address are correct when placing your order. NexaCart NG is not responsible for delays caused by incorrect or incomplete delivery information.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us with your order number so we can assist you in checking the status of your shipment.

Damaged Orders

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product. We will review the issue and determine the appropriate solution.

Contact Us

For shipping questions or assistance with an order, please contact NexaCart NG through the contact details provided on our website.

NexaCart NG reserves the right to update this Shipping Policy when necessary.